Refund Policy
Last updated October 24, 2026
This policy covers payments to Yodis LLC (“Yodis”, “we”, “us”). Every Yodis plan starts with a setup: an intake session with us, then building and installing your vault on your computer. This policy is built around the intake. Until your intake is complete, you can have your money back. Once it is, the work has started and the setup fee pays for it.
Before your intake
If you change your mind before your intake session is complete, email support@yodis.ai and we’ll refund everything you’ve paid, the setup fee and the first subscription charge, and cancel your subscription.
After your intake and setup
Once your intake is complete, the setup fee is not refundable. The vault on your computer stays yours either way (see the Terms of Service).
Month-to-month plans
You can cancel at any time from the billing portal or by emailing support@yodis.ai. Cancelling stops the next charge. The current month is not refunded, and your AI features keep working until the end of the month you’ve paid for.
12-month plans
You can cancel at any time, and your AI features keep working until the end of the year you’ve paid for. Cancelling stops the plan from renewing.
For the first 30 days after your setup is complete, you can ask for a partial refund. We keep one month at the regular monthly price for your plan and refund the rest of your annual payment:
| Plan | Annual payment | Kept (one month at the monthly price) | Refunded |
|---|---|---|---|
| Minimal | $444.60 | $39.00 | $405.60 |
| Standard | $672.60 | $59.00 | $613.60 |
| Premium | $1,128.60 | $99.00 | $1,029.60 |
The setup fee is not part of this refund. After the first 30 days, a 12-month plan is not refundable.
Orders from outside the United States
Yodis is offered to residents of the United States. If an order comes from outside the US, we may cancel it and refund it in full.
How refunds are paid
Refunds go back to the card or payment method you paid with, through Stripe. Your bank may take 5 to 10 business days to show the refund.
Questions
Email support@yodis.ai. Include the email address you used at checkout so we can find your order.